Available 24/7. Fluent in & English. Ready to handle customer support, sales, and lead generation — instantly.
Businesses face common challenges with traditional phone systems and staffing. Here's how we help.
Missed calls = lost revenue
Rising cost of customer service staff
No one available after business hours
Long wait times for your customers
Inconsistent caller experience
Manual data entry and follow-up tasks
Kalimna solves these problems with voice automation. No hiring, no training, no sick days.
In addition to our subscription plans, we offer custom setup services to help you fully automate your call workflows. Whether you're starting from scratch or scaling up — we can configure, script, and optimize your entire voice automation pipeline.
We'll design and build your full call logic – including fallback logic, menus, and lead routing.
We'll connect your voice agents with your preferred CRM or internal systems.
We help you write conversion-optimized prompts for your AI agents.
Want separate agents for support, sales, and bookings? We'll handle setup and training.
Post-call WhatsApp or SMS flows, appointment reminders, and pipeline triggers.
A Kalimna expert helps you launch and refine your setup.
These services are available on top of your existing plan.
Our AI voice agents can be customized for various industries. Here's how different businesses use Kalimna:
Appointment handling, follow-up reminders
Delivery updates, order confirmations
Overflow call handling and reservations
Lead filtering before sending to agents
Client onboarding or recurring updates
Account inquiries and transaction updates
And many more industries.
Our expert team handles the entire setup process, making it easy to get started with AI voice automation.
We discuss your business goals, current pain points, and how our AI voice agents can help.
Our team creates tailored scripts, call flows, and integrations for your specific needs.
We handle all implementation, testing, and optimization before your AI agent goes live.
All setup is handled by our team — no coding required.
Our hands-on services are available as an add-on to any paid plan.
We follow a proven methodology to ensure your AI voice agents deliver exceptional results from day one.
We start with a comprehensive discovery call to understand your business needs, current pain points, call volumes, customer demographics, and integration requirements. Our team analyzes your existing call flows, identifies automation opportunities, and documents your specific use cases.
This phase typically includes stakeholder interviews, review of existing scripts or workflows, technical systems assessment, and identification of success metrics. We deliver a detailed implementation plan tailored to your organization's unique requirements.
Our expert team configures your AI agents with custom conversation flows, integrates with your CRM and business systems, uploads your knowledge base, and fine-tunes responses to match your brand voice. We create decision trees for complex scenarios and set up escalation paths for edge cases.
Training includes industry-specific terminology, your product/service catalog, common customer questions, pricing information, and any compliance or regulatory requirements specific to your sector. The AI learns your business inside and out before handling live calls.
Before going live, we conduct extensive testing with various call scenarios, edge cases, and stress tests. Our QA process includes dialect testing for Arabic language accuracy, integration testing with your systems, failover and redundancy testing, and user acceptance testing with your team.
We simulate hundreds of call scenarios to ensure the AI handles everything correctly—from simple inquiries to complex multi-step processes. Any issues identified during testing are resolved before launch, ensuring a flawless go-live experience.
We launch your AI agents in a controlled manner, starting with a subset of calls if desired, and closely monitor performance during the initial period. Our team provides hands-on support during the first two weeks to ensure everything runs smoothly and make real-time adjustments as needed.
After launch, we provide ongoing optimization through regular performance reviews, conversation quality analysis, continuous training improvements, and feature updates. Your dedicated account manager proactively identifies optimization opportunities to maximize your ROI.
While DIY setup is possible, professional implementation gets you live in 3-5 days instead of 3-5 weeks. Our team has implemented hundreds of AI voice agents across various industries and knows exactly how to configure your system for optimal performance from day one.
First-time implementations often encounter issues with prompt engineering, call flow logic, integration complexities, and edge case handling. Our experienced team anticipates and prevents these problems, saving you weeks of trial and error.
Different industries have unique requirements—healthcare needs specialized security, finance requires strict data protection, hospitality demands multilingual fluency. We apply industry-specific best practices accumulated from serving 100+ businesses across the Middle East.
Our ongoing support doesn't end at launch. We continuously analyze conversation data, identify optimization opportunities, implement improvements, and ensure your AI agents evolve with your business needs. Think of us as an extension of your team.
See how our AI voice agents are helping businesses across the Gulf region transform their customer communications
Mohammed Al-Faraj
Operations Director
Gulf Medical Center
Kalimna's AI voice agents have transformed our appointment management. We've reduced no-shows by 60% with automated reminders and our staff can focus on patient care instead of phone calls.
Sara Khan
Sales Manager
Luxury Real Estate Group
The lead qualification capabilities are outstanding. Our AI agent pre-screens all incoming calls and only routes qualified prospects to our agents. We've increased conversion rates by 40% in just three months.
Ahmed Qasim
Customer Experience Manager
Al Madina Restaurants
We implemented Kalimna for reservation management and overflow calls during peak hours. The system handles 75% of our incoming calls automatically, and customers love the instant response with no wait times.
Layla Mahmoud
Head of Operations
Gulf E-Commerce Solutions
Kalimna's order status and delivery update automation has transformed our customer service efficiency. Call volumes decreased by 45% while customer satisfaction ratings improved by 30%.
Tariq Al-Mansoori
Digital Transformation Lead
Falcon Financial Services
We use Kalimna for account verification and basic transaction inquiries. The system's Arabic language capabilities are impressive, understanding different dialects and seamlessly switching between Arabic and English.
Noor Al-Harbi
Customer Service Director
Gulf Health Insurance
With Kalimna handling routine policy inquiries and claim status updates, we've reduced our call center costs by 35% while extending our service to 24/7 availability. The ROI has been remarkable.
Mohammed Al-Faraj
Operations Director
Gulf Medical Center
Kalimna's AI voice agents have transformed our appointment management. We've reduced no-shows by 60% with automated reminders and our staff can focus on patient care instead of phone calls.
Sara Khan
Sales Manager
Luxury Real Estate Group
The lead qualification capabilities are outstanding. Our AI agent pre-screens all incoming calls and only routes qualified prospects to our agents. We've increased conversion rates by 40% in just three months.
Ahmed Qasim
Customer Experience Manager
Al Madina Restaurants
We implemented Kalimna for reservation management and overflow calls during peak hours. The system handles 75% of our incoming calls automatically, and customers love the instant response with no wait times.
Layla Mahmoud
Head of Operations
Gulf E-Commerce Solutions
Kalimna's order status and delivery update automation has transformed our customer service efficiency. Call volumes decreased by 45% while customer satisfaction ratings improved by 30%.
Tariq Al-Mansoori
Digital Transformation Lead
Falcon Financial Services
We use Kalimna for account verification and basic transaction inquiries. The system's Arabic language capabilities are impressive, understanding different dialects and seamlessly switching between Arabic and English.
Noor Al-Harbi
Customer Service Director
Gulf Health Insurance
With Kalimna handling routine policy inquiries and claim status updates, we've reduced our call center costs by 35% while extending our service to 24/7 availability. The ROI has been remarkable.
Let AI handle the calls so your team can focus on what matters.
Find answers to common questions about Kalimna AI and how it can benefit your business.
Kalimna Mobile App
Monitor your Arabic AI phone agents, track campaigns, review calls, and manage leads directly from your iPhone or Android device. Stay connected to your AI call center wherever you are.
Join hundreds of businesses across the Gulf that trust Kalimna AI to handle their Arabic customer conversations.