Enhance customer service with 24/7 multilingual AI voice agents that handle product inquiries, order status updates, and shopping assistance in natural Arabic and English.
Kalimna AI offers specialized voice agent solutions tailored for the unique needs of online shops and e-commerce platforms.
Handle detailed questions about products, features, specifications, and pricing to provide instant information to potential customers.
Automate order status updates, shipping information, and delivery timeframes to reduce customer service workload.
Guide customers through return processes, policy explanations, and exchange requests to simplify customer service operations.
Provide 24/7 assistance for finding products, comparing options, and making purchasing decisions to boost conversion rates.
E-commerce businesses face unique challenges that Kalimna AI is specifically designed to address.
Our AI voice agents handle unlimited concurrent customer inquiries, eliminating wait times and ensuring every customer receives immediate attention.
Provide customer service in both Arabic and English, catering to diverse customer bases in the Middle East and international markets.
Offer 24/7 customer assistance for international customers shopping across different time zones, maximizing sales opportunities.
Measurable returns that make Kalimna AI a strategic investment for e-commerce businesses.
Reduction in customer service response times
Decrease in support ticket volume for common inquiries
Increase in customer satisfaction scores
Boost in conversion rates through guided shopping assistance
Cost savings compared to expanding human customer service teams
Reduction in cart abandonment through immediate query resolution
Our AI voice agents are uniquely designed to meet the specific requirements of online retail and e-commerce platforms.
Seamlessly connect with major e-commerce platforms like Shopify, WooCommerce, and Magento to access product catalogs and order information.
Instantly scale customer service capacity during sales events, holidays, and promotional periods without hiring temporary staff.
Intelligent cross-selling and upselling based on customer inquiries and purchase history to increase average order value.
Comprehensive assistance for shipping updates, returns processing, and product usage questions to enhance customer retention.
Join leading online retailers already using Kalimna AI to enhance customer experience, increase conversions, and reduce support costs.