Handle Every Patient Call at GCC Hospitals
AI voice agents that manage hospital switchboards, appointments, and patient inquiries 24/7 in Arabic and English across Dubai, Riyadh, and the Gulf.
The Challenge GCC Hospitals Face
Large hospitals manage thousands of calls daily
Overwhelmed Switchboards
Your hospital in Riyadh receives 2,000 calls daily. Patients calling for appointments, test results, directions, department transfers. Your switchboard operators are drowning. Average wait time: 8 minutes. Patients hang up frustrated and might choose another hospital next time.
The Solution
Kalimna handles unlimited calls simultaneously. Patients get instant answers in Arabic or English. Switchboard staff focus on complex cases requiring human judgment.
Everything Your Hospital Needs
Purpose-built for hospitals and medical centers across the GCC
Appointment Scheduling
Book, reschedule, cancel appointments across all departments. Integrates with hospital scheduling systems via API.
Department Directory
Route calls to correct departments, extensions, or on-call physicians across complex hospital structures.
Patient Information
Provide visiting hours, hospital location, parking, preparation instructions, and general information.
Lab Results Notification
Inform patients when results are ready. Route to doctors for results requiring consultation.
Basic Triage
Ask protocol questions to route patients appropriately. Emergency cases get immediate human attention.
Multi-Language Support
Serves Arabic-speaking locals and international patients in Dubai, Riyadh, Doha hospitals equally well.
Seamless Hospital Integrations
Connect with your hospital systems through API integrations
300+ integrations available via API connections
Hospital Systems
- •Epic
- •Cerner
- •Meditech
- •Allscripts
- And 35+ HIS platforms
Scheduling
- •Clinicea
- •DrSul
- •Calendly
- •Acuity
- And 30+ systems
Communication
- •Microsoft Teams
- •Slack
- •Twilio
- And 25+ platforms
All integrations are API-based and require configuration. Our team helps you connect your systems.
View All IntegrationsMulti-Language AI Call Agents
Supporting over 100 languages and dialects across the globe
100+ Languages
From Gulf Arabic to Mandarin, serve patients globally
Regional Dialects
Understands all Arabic dialects spoken across the GCC
Auto-Detection
Switches language automatically based on patient speech
Why Arabic AI Receptionists Transform GCC Hospitals
Hospital Communication at Scale
Large hospitals across Dubai, Riyadh, and Abu Dhabi receive thousands of calls daily. Patients seeking appointments, test results, visiting hours. Family members asking about loved ones. Insurance companies verifying coverage. Managing this volume requires an Arabic AI receptionist for hospitals that can handle complex routing while maintaining the compassion patients deserve.
Modern hospital AI voice agents integrate via API with your Epic, Cerner, or regional hospital information system. The AI for medical facilities accesses department directories, physician schedules, and appointment availability in real-time. Whether serving a specialty hospital in Jeddah or a general hospital in Kuwait City, the technology adapts to your needs while maintaining patient privacy and security standards critical to GCC healthcare.
Stop Overwhelming Your Switchboard. Start Serving Patients Better.
Hospitals across Dubai, Riyadh, and Doha use Kalimna's Arabic AI to handle thousands of calls daily, reduce patient wait times by 50%, and improve satisfaction scores.
Start building your AI voice agent • Enterprise solutions for hospital groups
Common Questions
From hospital administrators across the GCC
How can Kalimna AI help hospitals in Dubai, Riyadh, or Doha manage high call volumes?
Kalimna AI handles unlimited simultaneous calls in Arabic and English. Whether you're a 200-bed hospital in Riyadh or a specialty center in Dubai, our AI answers every patient inquiry instantly. Appointment scheduling, department directories, visiting hours, insurance questions. Hospitals across the GCC report 50% reduction in wait times and significantly improved patient satisfaction scores.
Can Kalimna integrate with hospital information systems used in the GCC?
Yes. We integrate via API with major hospital systems including Epic, Cerner, Meditech, and regional platforms used across Saudi Arabia, UAE, and Qatar. The AI can access appointment schedules, department information, and basic patient data (with proper security controls). Our team handles the technical API integration for hospitals throughout the GCC.
Does Kalimna AI understand medical terminology in Gulf Arabic?
Absolutely. Our AI is trained on healthcare Arabic vocabulary specific to the GCC. Whether patients in Jeddah discuss 'قسم الطوارئ' (emergency department), Dubai patients ask about 'العيادات الخارجية' (outpatient clinics), or Doha patients need 'نتائج التحاليل' (lab results), Kalimna responds naturally. It also switches seamlessly to English for international patients across the Gulf.
How does Kalimna help with patient triage and emergency calls?
Kalimna can perform basic triage by asking protocol-based questions and routing calls appropriately. For true emergencies, it immediately connects to on-call staff. For routine inquiries, it provides information or schedules appointments. This ensures critical calls get immediate human attention while routine inquiries are handled efficiently.
What happens during emergencies or situations requiring human intervention?
Kalimna AI recognizes keywords and urgency indicators. Medical emergencies, severe symptoms, urgent medication questions, these all get immediately transferred to appropriate medical staff. The AI handles what it should and escalates what it must. You maintain complete control over protocols and escalation rules.
How does Kalimna connect with existing hospital systems?
We integrate via API with your hospital information system, patient management software, and scheduling systems. Whether you use Epic, Cerner, or regional platforms across the GCC, our team configures the API connections. Information flows securely between systems while maintaining patient privacy standards.
Ready to Transform Hospital Operations?
Join hospitals across Dubai, Riyadh, Doha, and the GCC using Kalimna for better patient service.
Start building your AI agent • Enterprise solutions with dedicated support