Serve Every Citizen in Saudi Arabia, UAE & the GCC
AI voice agents that handle citizen inquiries, service information, and applications 24/7 in Arabic and English across government agencies.
The Challenge Government Agencies Face
Citizens across the GCC deserve efficient, accessible service
Long Wait Times Frustrate Citizens
Your government call center in Riyadh receives 5,000 calls daily. Citizens wait an average of 15 minutes to speak with someone. Many hang up frustrated. Those negative experiences affect public perception of your agency's efficiency and citizen-first commitment.
The Solution
Kalimna AI answers every citizen call instantly. Routine inquiries get handled in Arabic or English immediately. Complex cases reach human staff without the wait. Zero hold times improve citizen satisfaction dramatically.
Capabilities for Government Agencies
Purpose-built for public sector across the Gulf
Citizen Information Services
Provides 24/7 information about services, requirements, procedures, documentation in Arabic and English.
Application Status Updates
Citizens check permit, license, or application status without waiting for staff.
Appointment Scheduling
Books citizen appointments across departments. Sends reminders to reduce no-shows.
Service Navigation
Guides citizens to correct departments, forms, and procedures for their needs.
Multilingual Support
Serves both Arabic-speaking citizens and expat residents across the diverse GCC.
System Integration
Connects via API to government portals and databases for real-time information.
Secure Government Integrations
Connect with your government systems through secure API integrations
300+ integrations available via API connections
Government Portals
- •Citizen Service Platforms
- •Application Systems
- •Permit Management
- •License Systems
- Custom government systems
Scheduling
- •Appointment Systems
- •Microsoft 365
- •Google Workspace
- •Calendly
- And 30+ systems
Communication
- •Microsoft Teams
- •Slack
- •Twilio
- •SMS Gateways
- And 25+ platforms
All integrations are API-based and require configuration. Our team works with government IT departments.
View All IntegrationsMulti-Language AI Call Agents
Supporting over 100 languages and dialects across the globe
100+ Languages
Serve all citizens regardless of native language
Regional Dialects
Understands all Arabic dialects spoken across the GCC
Auto-Detection
Switches language automatically based on citizen's speech
Why Arabic AI Voice Agents Support GCC Digital Transformation
Modernizing Government Services Across the Gulf
Governments across Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, and Oman are embracing digital transformation to better serve citizens. An Arabic AI receptionist for government services is a crucial component of this modernization, providing instant, 24/7 access to information and services in citizens' preferred languages.
The AI for government agencies handles routine inquiries efficiently while enabling human staff to focus on complex cases requiring judgment and expertise. This government automation in the GCC improves citizen satisfaction, reduces operational costs, and demonstrates commitment to accessible, efficient public service across Dubai, Riyadh, Doha, and beyond.
Transform Citizen Services. Reduce Wait Times to Zero.
Government agencies across the GCC use Kalimna's Arabic AI to serve citizens 24/7, reduce wait times by 70%, and improve public satisfaction scores.
Enterprise solutions for government agencies • Secure, compliant, and scalable
Common Questions
From government agencies across the GCC
How can Kalimna AI help government agencies in Saudi Arabia, UAE, or Qatar improve citizen services?
Kalimna AI handles citizen inquiries 24/7 in Arabic and English. Whether citizens in Riyadh call about permits, Dubai residents ask about government services, or Doha citizens need application status updates, our AI provides instant answers. Government agencies across the GCC report 70% reduction in citizen wait times and significantly improved satisfaction scores.
Can Kalimna integrate with government systems and databases used across the GCC?
Yes. We integrate via API with government portals, citizen service platforms, and databases across Saudi Arabia, UAE, Qatar, and the Gulf. The AI can check application statuses, provide service information, and route complex cases to appropriate departments. Our team works with government IT departments to ensure secure, compliant API integrations.
Does Kalimna AI understand government service terminology in Gulf Arabic?
Absolutely. Whether citizens in Kuwait discuss 'إصدار رخصة' (license issuance), Abu Dhabi residents ask about 'خدمات حكومية' (government services), or Muscat citizens need 'تجديد وثائق' (document renewal), Kalimna responds professionally in Gulf Arabic. It seamlessly switches to English for expat residents across the GCC.
How secure is Kalimna AI for handling citizen information?
We use enterprise-grade security with encryption and access controls meeting government standards. Citizen data is protected, conversations are secure, and we comply with data protection regulations across Saudi Arabia, UAE, and GCC countries. Our security protocols are designed for government use cases requiring the highest confidentiality.
Can the AI handle peak periods during government campaigns or initiatives?
Yes. During major government initiatives, awareness campaigns, or regulatory deadlines across the GCC, call volume can increase 5-10x. Kalimna handles unlimited simultaneous calls. Whether 100 citizens or 10,000 citizens call at once, everyone gets immediate service in their preferred language without overwhelming your staff.
How does Kalimna connect with our government systems?
We integrate via secure API connections with your citizen service portals, application management systems, and databases. Our team works with your IT department to configure integrations that meet government security standards across Saudi Arabia, UAE, Qatar, and the wider GCC.
Ready to Modernize Citizen Services?
Join government agencies across the GCC using Kalimna for better citizen engagement.
Enterprise solutions for government agencies • Secure and compliant