Discover the capabilities that make Kalimna AI the leading voice agent platform for businesses.
Our AI-powered platform offers a complete suite of features to transform your customer interactions and streamline your business operations.
Build complex AI call workflows without any coding knowledge. Easily create decision trees, automated responses, and conversation paths.
Seamlessly transfer calls to human operators when needed. The AI recognizes when human intervention is required and provides context to the operator.
Upload your company's knowledge base to train the AI. Our system intelligently uses your documents to answer customer questions accurately.
Native language support with dialect recognition. Our AI understands various dialects across the Gulf region.
Automate your appointment scheduling process. Let the AI handle booking, rescheduling, and reminders without human intervention.
Automate outbound sales calls with intelligent AI agents that can qualify leads, answer questions, and book appointments.
Kalimna AI offers human-like voice agents that handle customer calls, automate appointment scheduling, and deliver personalized service 24/7.
Kalimna AI is a conversational AI platform built for modern business needs. Our advanced voice agents understand customer inquiries and can handle complex conversations with human-like understanding.
By combining cutting-edge AI technology with deep understanding of business processes, we provide businesses with powerful tools to automate customer interactions while maintaining the personal touch that customers expect.
Discover the advantages of choosing Kalimna AI for your business communication needs.
Benefit from our local presence and understanding of Gulf markets. We provide region-specific solutions tailored to your needs.
Get round-the-clock support from our dedicated team. We're always here to help you maximize your AI agent's effectiveness.
Convert more prospects into customers with AI-driven lead qualification and nurturing capabilities.
Gain valuable insights from customer conversations to improve your products and services.
Improve customer experience with instant response times and consistent service quality.
Kalimna AI provides a complete platform for automating your business calls with intelligent Arabic-speaking voice agents.
Our AI voice agents don't just respond to keywords—they understand context, intent, and conversational nuances across multiple Arabic dialects. Whether your customers speak Gulf Arabic, Egyptian, Levantine, or Modern Standard Arabic, Kalimna AI comprehends and responds naturally, creating authentic conversations that feel genuinely human.
The platform uses advanced natural language processing (NLP) to handle complex queries, follow conversation threads, and maintain context throughout multi-turn dialogues. This means customers can ask questions naturally without following rigid scripts or menu trees.
Kalimna AI integrates directly with your existing customer relationship management (CRM) systems including Salesforce, Microsoft Dynamics 365, HubSpot, Zoho CRM, Oracle Sales Cloud, and custom-built platforms. Every call is automatically logged, customer data is updated in real-time, and follow-up actions are triggered based on conversation outcomes.
Our integration capabilities extend beyond CRMs to include calendar systems (Google Calendar, Microsoft Outlook), ticketing systems (Zendesk, Freshdesk), and custom APIs. The result is a unified workflow where your AI agents work seamlessly with your existing tech stack without requiring major infrastructure changes.
Not every call can or should be handled by AI. Kalimna's intelligent routing system recognizes when human intervention is needed and seamlessly transfers calls to the appropriate department or team member. The transfer includes full conversation context, so your team members are immediately up to speed without asking customers to repeat themselves.
Configure complex routing logic based on customer intent, urgency level, account status, or any custom criteria. VIP customers can be automatically routed to dedicated account managers, technical issues to support specialists, and sales inquiries to your sales team—all while maintaining a smooth, professional customer experience.
Every conversation is analyzed in real-time, providing actionable insights into customer needs, pain points, and satisfaction levels. Track key metrics like call duration, resolution rates, customer sentiment, common questions, and conversion rates through comprehensive dashboards.
Use these insights to continuously improve your AI agents, identify training opportunities for your human staff, optimize your product offerings, and make data-driven business decisions. Export data to your business intelligence tools or access via our REST API for custom analysis.
Train your AI agents on your specific business knowledge by uploading documents, FAQs, product catalogs, policy manuals, and training materials. Our AI processes and indexes this information, making it instantly accessible during customer conversations. Update your knowledge base anytime, and changes are reflected immediately across all your AI agents.
The platform supports multiple file formats including PDF, Word documents, Excel spreadsheets, plain text, and can even crawl your website to extract relevant information. This ensures your AI agents always have accurate, up-to-date information to assist customers effectively.
Kalimna AI is built with security at its core. All conversations are encrypted end-to-end, and access is controlled through role-based permissions. We undergo regular third-party security audits to ensure the highest standards of data protection.
Sensitive data can be automatically redacted from transcripts, and you maintain full control over data retention policies and geographic data storage locations. Our infrastructure is designed to meet the demanding security requirements of enterprise organizations.
Most businesses are fully operational with Kalimna AI within 2-4 weeks, including integration, training, and testing. Our dedicated implementation team ensures a smooth transition.
Businesses typically see a 40-60% reduction in customer service operational costs within the first six months while improving service quality and availability.
Our enterprise-grade infrastructure ensures your AI agents are always available to serve your customers, with redundant systems and automatic failover.
Key specifications and capabilities of the Kalimna AI platform
| Type | AI Voice Agent Platform (Cloud-based SaaS) |
| Languages | Arabic (all dialects: Gulf, Egyptian, Levantine, North African, MSA) + English + 98 others |
| Pricing | From $99/month (Professional) | Custom pricing (Enterprise) |
| Setup Time | 2-4 weeks average (includes integration, training, testing) |
| Integration | Salesforce, Microsoft Dynamics, Oracle, HubSpot, Zoho, Custom APIs, Webhooks, Zapier |
| Support | 24/7 in English & Arabic (Email, Chat, Phone for Enterprise) |
| Uptime SLA | 99.9% guaranteed (Enterprise), 99.5% target (Professional) |
| Response Time | <300ms average call answer time |
| Scalability | Unlimited concurrent calls (auto-scaling infrastructure) |
| Security | End-to-end encryption, role-based access controls, regular security audits |
| Deployment | Cloud (standard), On-premise (Enterprise), Hybrid available |
| Markets Served | Qatar, UAE, Saudi Arabia, Kuwait, Bahrain, Oman, and 50+ countries globally |
Find answers to common questions about Kalimna AI and how it can benefit your business.
Kalimna Mobile App
Monitor your Arabic AI phone agents, track campaigns, review calls, and manage leads directly from your iPhone or Android device. Stay connected to your AI call center wherever you are.
Join hundreds of businesses across the Gulf that trust Kalimna AI to handle their Arabic customer conversations.